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Common Questions
Common questions that a lot of people ask about
A.
If your NFT purchase is not reflected in your INNO Wallet, please follow these steps for assistance:
-> Contact [email protected]
-> Attach your INNO ID and SCREENSHOT IMAGES that clearly show the problem.
A.
Go to INNO Platform's "Swap" page
-> Choose the point you want to swap in the "From" space
-> Choose the token you want to swap in the "To" space
-> Click the "Swap" button
For detailed information, follow these link directions:
A.
Click the "Wallet" button
-> Click the "Send" button
-> Select the token you want to transfer
-> Type the amount you want to send
-> Type the wallet address where you want to send
-> Click the "Send" button
For detailed information, follow these link directions:
How do I send to External Wallet?
A.
External Wallets (ex. MetaMask) and INNO Wallets are separate entities, each with its own balance.
To see your cryptocurrency reflected in your INNO Wallet, you'll need to transfer it to your INNO Wallet from your external wallet.
A.
Game companies typically have control over sending P2E (Play-to-Earn) Game Points to the INNO Platform.
We recommend reaching out to the in-game customer service center.
Ragnarok Labyrinth NFT
https://support.gnjoy.id/hc/en-us/requests/new
Little Legions NFT
https://discord.com/invite/MXZ3B9NpYM
A.
Changing the email address associated with your ONBUFF account is technically impossible.
ONBUFF operates on a system that does not store email records.
Additionally, our platform is designed to utilize Google or Facebook accounts as the basis for creating an ONBUFF account.
Last modified 27d ago